AUTOM8 Service Principles
Automation
We automate and optimize business processes making them faster, reliable, more accurate and easier to maintain
Digitalization
We move even most complex operations from paper to digital ecosystem
Robotization
We take advantage of modern robotic technologies to provide highest possible level of automation
How AUTOM8 Service works
Orientation
Let us understand your business needs. Tell us what your processes look like. Describe current challenges and goals. Listen to our experts on possible optimizations.
Adaptation, plan and design
We re-design your processes digitally. We tailor our service to your expectations, pick appropriate tools and technologies. We transform the very core of your company to make it fully digital.
Execution
That’s what we are good at. We develop and deploy complete solutions. Implementation, integration, testing, training – all of these are our responsibilities. You don’t need to worry but we strongly encourage you to actively participate at this phase. Be close, give us a constant feedback – you can be sure we listen and react flexibly.
Support
Our service continues even though you are already a fully-fledged digital company. We support you, maintain the solution, advise and help keeping it updated. This way you stay tuned whenever external circumstances change. We take responsibility for what we delivered to you and are always open for new business or technological challenges.
Characteristics and standard features
BPMN and DMN
Business process design made with standardized, well-known and recognized notations understandable by non-technical persons.
Ready-to-use tools
Browser-based, secure, responsive applications that lets you interact with the solution – performing tasks, monitoring your processes and managing access and privileges of each and every user.
Integrations
Multi-purpose, technology agnostic, external and internal, ready-to-use and customized integrations. No matter what the process needs. We handle extensive suite of communication channels (e-mail, SMS), data exchange protocols, complex algorithms calculation. On top of that we deliver AI based decision making engines. Whatever you need – we deliver – take it for granted.
Digital signatures and authorizations
Benefit from digital mechanisms dedicated for signing documents electronically with qualified certificates and authorizing consents through SMS OTAC (One-Time Authorization Code). These features have turned out to be the most valuable for our current clients in their digitalization journey.
Documents management
Wherever paper documents are not a must-have elements of your business our template-based document management and generation module comes in handy. Change the way of document preparation, storage and flow between departments. Make it fully digital, get rid of errors, force standardization, reduce costs and time consumption of your processes.
Robotic automation
In case of business process automation, RPA technology integrates seamlessly with BPM systems - this conclusion comes from our own experiences and deployments regarding the challenges associated with the integration of legacy systems. Regardless of whether the ‘Robot’ need be work in ‘attended’ or ‘unattended’ mode , in many cases it is able to perform its job faster and more accurately then a human. Therefore, if your company wants to take the next step in digital transformation RPA is certainly an option. What’s more it can help to make the most of employees’ potential freeing them from repetitive and tedious tasks.
Multi-channel approach
"Automated" does not mean closed for users. There is always a room for interactions – input data, analysis, reports, statistics, business decisions. Ergonomic, convenient, responsive interfaces for mobile and desktop devices are the ”must-have” components. We provide them as an integral part of delivery.
Reliability, security, performance
Architecturally provided yet productionally confirmed non-functional solution features, such as fault tolerance, high level of security and sufficient performance come from the scalability, standardizations and technological maturity.
Key partnerships
Who we are
Our Clients
Use cases
Bank
- The Client:
Bank - The Case:
Bank needed solution and professional consulting for automation and digitalization of onboarding and sales processes for its deposit products. The major objective was to implement fully digital onboarding for new customer acquisition.. - The Solution:
We have provided the service of in-depth analysis of current processes. Based on gathered knowledge we have optimized and designed new, digital versions of these processes. Implementation stage consisted of complex integrations with core-banking and Internet banking systems, business logic preparation and development of responsive GUI components to be used inside online channel. - The Technology:
Camunda BPM, JAVA based business logic components, REST/SOAP integrations, HTML/JS/Ajax GUI interfaces
Investment Fund Company
- The Client:
Investment Fund Company - The Case:
The Client was preparing itself to introduce to the market entirely new retirement product. It needed to launch fully online process of customer onboarding with digital signature embedded in the process. - The Solution:
Our service began by designing end-to-end business process with BPMN notation. It was further implemented and deployed using Camunda BPM engine. The process was equipped with necessary internal and external integrations in order to provide all required customer checks. What’s more we delivered technology and knowledge to run two, alternative digital signing options – using SMS One-time-authorization-code and qualified digital certificate. We have also run and configured the RPA-based mechanism to populate collected process-related data with external legacy system that lacked digital interface (API). Additional customer service business processes were also modeled, developed and run through the delivered platform. - The Technology:
Camunda BPM, RPA, JAVA based business logic and integration components, HTML/JS/Ajax GUI interfaces
Financial Service Broker
- The Client:
Financial Service Broker - The Case:
Startup company founded by one of trusted financial brokers was starting to offer the new commercial-government interaction service. The service based on supporting end-customers during visa acquiring process in one of APAC countries. They needed solution to automate this process and make it online as well as set of web tools for all levels of their sales distribution network. - The Solution:
We have analyzed and designed the required process. It was developed as multi-page, complex, interactive online form that was integrated with online payment provider and with Immigration Office legacy system (through RPA-based mechanism). This approach let us achieve the 100% automation. We have also delivered the multi-level and multi-tenant DXP platform for whole sales network with essential security, business data separation and different levels of access privileges. - The Technology:
Camunda BPM, RPA, PHP business logic, HTML/JS/Ajax GUI interfaces, REST-based integrations
AUTOM8 Evangelist
BIO
Project manager, Functional analyst and Team leader. Has been involved in IT software development for
clients from financial sector for over 13 years. Focused on achieving business goals and finding
best-suited technological solutions. New technology enthusiast and automation evangelist.
Took part in digital transformation projects for Banks, Insurance companies and Investment funds.
Additional experience acquired working on innovative medical diagnostics systems run by European Union
and as a Technical lead of PSD2-compliant polish payment standard.
- +48 609 906 150
- lukasz.jackowicz(at)qrqs.eu